Disconnect the removable drive from your device.Right-click the external drive with the problem and click the Update driver option.Search for Device Manager and click the top result to open the experience.To install the latest driver, use these steps: If Device Manager shows a yellow or red mark on the external drive, it's likely that this is a driver problem. You can install the most up-to-date driver available, or you can reinstall the same driver to see if it helps the computer detect the drive. You can troubleshoot and fix this problem in at least two ways. When the drive isn't available on your computer, it could also be a driver issue. In the case that you already tried the recommendations to address connection, initialization, and formatting issues, it could mean hardware failure, in which case you should consider getting a new drive. If Windows 10 doesn't detect the drive correctly, and it appears in Disk Management with the Unreadable status, you're experiencing read and write errors, corruption, or hardware failure. If you can't get the storage online, and it was recently available, that could mean the drive is corrupted, disconnected, or it's not getting power. Right-click the drive with the unsupported file system, and select the Format option.Īfter completing the steps, you should be able to start using the storage as usual.To format a drive with a supported file system, use these steps: If you have any data that you want to keep, make sure to connect it to a supported device, extract the data, and only then continue with the steps below. Warning: Using this process will erase everything on the drive. In this case, the solution is to format the drive using a supported file system. If you're connecting a drive formatted using a different OS (macOS or Linux) with an unsupported file system, it won't appear on your computer. Windows 10 only recognizes drives using a supported file system (NTFS, FAT32, exFAT, or ReFS). Fixing drive with an unsupported file system Once you complete the steps, the system will proceed to create a new volume with a partition and a drive letter. ![]() If the drive is trying to use an existing drive letter, right-click the volume and select the Change Drive Letter and Paths option. ![]()
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